Delivery service integration

Delivery service integration for your website and business processes

Delivery service integration allows e-commerce stores and companies to automate the process of order placement, tracking, and management. This solution ensures fast data exchange between the website, warehouse, and logistics companies, reduces errors, and speeds up customer service.

What problems delivery service integration solves

– Automatic transfer of orders from the online store to the delivery service
– Automatic generation of invoices, labels, and tracking numbers
– Reduced order processing time and fewer errors
– Synchronization of delivery statuses with the website and CRM system
– Ability for customers to choose different delivery services
– Real-time parcel tracking
– Cost reduction through logistics optimization

Which companies benefit from delivery service integration

– E-commerce stores with a large number of orders
– Companies operating across multiple regions or countries
– Wholesale distributors with their own warehouse system
– Retail businesses with home delivery or pickup options
– Manufacturing companies with regular shipment of products

Stages of integrating delivery services into business processes

– Analysis of the current sales and logistics system
– Selection of optimal delivery services for the business needs
– API setup and connection to the website, CRM, or ERP
– Testing of order transfers, status updates, and notifications
– Automation of invoice generation and document printing
– Configuration of notifications for clients and employees
– Launch and staff training for using the system

Delivery services that can be integrated

– International courier companies (DHL, FedEx, UPS)
– National postal operators
– Regional and local delivery services
– Courier services with express delivery
– Delivery aggregator services operating via a unified API

Automation opportunities when integrating delivery services

– Automatic generation of tracking numbers when an order is placed
– Client notifications via SMS or email for every status update
– Support for multiple delivery methods: courier, pickup point, parcel locker
– Integration with payment services for cash-on-delivery
– Centralized delivery management for managers

Business benefits after delivery service integration

– Reduced order processing time and lower employee workload
– Improved customer service through transparent tracking
– Fewer errors in invoices and documents
– Cost savings in logistics through flexible choice of delivery services
– Increased customer loyalty and repeat orders

Timeframe and cost of delivery service integration

The cost depends on the number of connected services, depth of automation, and level of customization. The process usually takes a few days to several weeks. A phased approach is optimal: first connect key services, then expand functionality.

How to start delivery integration in your business

To start integration, provide a list of delivery services used, access to your website or CRM, and define the main business objectives. Based on this, an implementation plan and project cost estimate are created.